Questions and answers

No. You do not need an account or a password.

Your cart stays on this phone. Orders you send from this phone are listed under My orders on this phone.

• Tap a group, like Vegetables, then tap Add on what you need.
• Open your cart and tap Continue to your details.
• Type your name, mobile number, complete delivery address and your Facebook name or Instagram username. Choose your delivery day.
• Check your order and tap Send my order.

We then message you to confirm.

We’ll message you on Facebook, Instagram, or your phone number to confirm your order. Only confirmed orders will be accommodated.

If we cannot confirm an order before the order cutoff for its delivery day, we cancel it. Nothing is charged.

You can also send us your order number first, and we will reply.

So we can message you to confirm your order and tell you if anything changes. Please type it exactly as it shows on your profile.

We keep one order per person for each delivery day. To add or change items, please message us with your order number instead of sending a new order.

You can cancel for free until we start shopping on the morning of your delivery day. Just message us.

Payment is collected upon delivery. We accept cash, GCash, and bank transfer. Your final total will be confirmed before delivery.

The total you see is for your items only. The delivery fee depends on your location and is confirmed with you.

Initial total only, excluding delivery. Final total confirmed before delivery based on availability, as all items are freshly sourced.

Never. Payment is collected upon delivery. Never share your PIN, OTP or passwords with anyone.

We deliver on Tuesday, Thursday and Saturday.

Orders close before 7 PM the day before delivery.

• For Tuesday delivery, order before Monday 7 PM.
• For Thursday delivery, order before Wednesday 7 PM.
• For Saturday delivery, order before Friday 7 PM.

We deliver anywhere in Cebu, straight to your home, condo, office, or designated pick-up area.

We deliver to your designated pick-up area. We’ll contact you once we arrive, so please be there to receive your order.

If no one is there to receive your order, we message or call you. Fresh food cannot be kept for another day, so please tell us early if you cannot make it.

We buy at the market, where prices move with the season, the weather and the day’s catch, so we update our prices every day.

The prices you see are for that day. Your final total is confirmed with you before delivery.

Weights may vary slightly depending on what’s available. We’ll match your selected amount as closely as possible, and your final price will be based on the actual weight received.

All items are subject to availability. If something you ordered isn’t available, we’ll contact you directly before making any changes.

Yes. When you add a fish, choose:

• Cleaned: Scales (himbis), gills (hasang) and innards (tinae) removed
• Cleaned and sliced: Cleaned, then cut into serving pieces
• Whole, not cleaned: As it comes from the market

Yes. Message us the item or your budget, and we tell you the price first.

Please check your order when you pick it up and tell us right away. After pick up, message us with your order number. A photo helps.

For a problem you report after delivery, we replace the item on your next delivery or give the money back in cash or by GCash, whichever you prefer. We settle it within 2 days after we agree on the fix.

We use your name, mobile number, address and Facebook or Instagram name only to confirm, prepare and deliver your order.

If you tick “Remember my details”, they are saved on this phone only.